Send us an email with the context we need to understand the issue.
Compose support emailWhat to include
- The email address on your account
- The URL of the page involved
- The message you saw and the steps leading to it
- For billing questions, the billing date and plan. Never send a card number
Never include a password, credit-card number, or security code in a support email.
Subscriptions and cancellation
The Plan page shows your current plan, renewal date, and the date Pro ends after cancellation. Cancellation and billing history are managed in Stripe.
If you cannot sign in or use Stripe billing management, email info@abeam.tech from the email address registered to your account, state that you want to cancel, and include the relevant plan. We will verify the account and process the cancellation.
The Plan page and payment features are not yet available.